Survey Questionnaire

* indicates a required question.

PART I   SHARING OF DEMAND INFORMATION (including sales data of your business or information about purchase orders you received)

*1. Do you provide your sales data or information about orders that you received to: (check all that apply)

your suppliers   your customers and/or distributors 
your suppliers' suppliers  your customers' customers or distributors' customers

does not share with any of them (if you choose this option, please click to skip to Part II)

 

*2. Among all your suppliers/customers, usually how many of them get sales data or order information from you? (select one in each row)

None of them  Some of them About half of them  Most of them All of them

1) your suppliers 

  

2) your customers/distributors 

3) your suppliers' suppliers 

  

4) customers' or distributors' customers 

  

 

*3. How often do you share sales data or order information with: (select one in each row)

Yearly or nearly never  Quarterly Monthly  Weekly Daily (or more frequently)

1) your suppliers 

    

2) your customers/distributors

      

3) your suppliers' suppliers 

      

4) customers' or distributors' customers 

      

 

*4. Please estimate the level of detail when you provide sales data or order information to: (select one in each row) 

No sales data are shared Only rough estimations of sales are shared Only aggregated sales data are shared*  Major details are shared* Complete demand information is shared*

1) your suppliers 

        

2) your customers/distributors

        

3) your suppliers' suppliers 

        

4) customers' or distributors' customers 

        

  * Aggregated sales data: summed figures without further details, such as total price, total quantity, etc.
* Major details are shared: basic details in the itemized sales data (or purchase orders) are shared with minor revisions or simplifications
* Complete demand information: all details in the itemized point-of-sales data or complete information about customers’ purchase orders (including order quantity, batch size, due date, price, customer information, etc.)
 

*5. Once sales data or order information change, when will the updated information be available to: (select one in each row) 

 Several months later or even longer  Several weeks later Several days later Several hours later Immediately (or real time)

1) your suppliers 

      

2) your customers/distributors

      

3) your suppliers' suppliers 

      

4) customers' or distributors' customers 

      

 
PART II  SHARING OF INVENTORY INFORMATION (including information about in-stock quantity or inventory level, inventory replenishment decisions, inventory control policy about raw materials and/or products)

*6. Does your business provide inventory information to: (check all that apply)

your suppliers   your customers and/or distributors 
your suppliers' suppliers  your customers' customers or distributors' customers
does not share with any of them (if you choose this option, please click to skip to Part III)

 

*7. Among all your suppliers/customers, usually how many of them get information about your inventory? (select one in each row) 

 None of them  Some of them About half of them Most of them All of them

1) your suppliers 

          

2) your customers/distributors

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

 

*8. How often is your inventory information shared with: (select one in each row)

Yearly or nearly never Quarterly Monthly Weekly Daily (or more frequently)

1) your suppliers 

          

2) your customers/distributors

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

 

*9. Please estimate the level of detail when you provide inventory information to:  (select one in each row)  

No inventory information is shared Only inventory policy is shared*  Only rough estimations of inventory are shared* Major details are shared* Complete inventory information is shared*

1) your suppliers 

          

2) your customers/distributors

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

  * Inventory policy: general descriptions about the time, frequency, methods, and procedure of procurement.
* Rough estimations of inventory: rough estimations about in-stock quantities, next reorder point, etc.
* Major details are shared: major items in complete inventory information are shared with minor revisions or simplifications.
* Complete inventory information: including in-stock quantity by specific product category, next reorder point, on-hand, backlog order, and order-in-process, holding cost, backlog cost, etc.
 

*10. Once your inventory information changes, when will the updated information be available to: (select one in each row)  

Several months later or even longer  Several weeks later Several days later Several hours later Immediately (or real time)

1) your suppliers 

          

2) your customers/distributors

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

 
PART III  SHARING OF ORDER STATUS (i.e., information about orders processing and shipping)

*11. Does your business provide information about the status of orders placed by your customers to: (check all that apply)

your customers and/or distributors    your suppliers
your customers' customers or distributors' customers your suppliers' suppliers 
does not share with any of them (if you choose this option, please click to skip to Part IV)

 

*12. Among all your suppliers/customers, usually how many of them get information about order status from you? (select one in each row)  

 None of them Some of them About half of them Most of them All of them

1) your customers/distributors

          

2) your suppliers 

          
 

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

 

*13. How often does your business provide information about order status to: (select one in each row)

Yearly or nearly never Quarterly Monthly Weekly  Daily (or more frequently)

1) your customers/distributors

          

2) your suppliers 

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

 

*14. Please estimate the level of detail when you provide information about order status to: (select one in each row)

  No order status is shared Only ordering & shipping policy is shared*  Only rough estimations of order status is shared* Major details are shared* Complete order status is shared*

1) your customers/distributors

          

2) your suppliers 

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

  * Ordering & shipping policy: general descriptions of time needed for order processing and shipping, and methods of shipment.
* Rough estimations of order status: simple order status reports, which just supply the rough estimations about possible phrase of order process or the location and date of shipment without providing any further details or real-time tracking methods.
* Major details are shared: major items in the complete information about order status are shared with minor revisions or simplifications.
* Complete order status: including current order processing status (date, time, processing phrase description, person in charge, etc.) and/or current shipping status (date, time, carrier, location, person in charge, etc.) with real-time tracking methods.
 

*15. Once the order status changes, when will the updated information be available to: (select one in each row)

Several months later or even longer Several weeks later Several days later Several hours later  Immediately (or real time)

1) your customers/distributors

          

2) your suppliers 

          

3) your suppliers' suppliers 

          

4) customers' or distributors' customers 

          

 
PART IV  MISCELLANEOUS QUESTIONS

*16. Please rate the current overall level of information sharing at which your business shares information with your suppliers/customers:

Very low
1
2
3
4		  Very high
5

 

          

*17. Please rate the strength of the relationships between your business and your suppliers/customers:  

Very weak
1
2
3
4		 Very strong
5

 

          

*18. Please rate the benefits your business gains from sharing information with your suppliers/customers:  

Nearly none
1
2
3
4		 A lot
5

 

          

*19. Please choose information technologies which are currently used by your business: (check all that apply)

Telephone, postal system, and fax  
Electronic mail, average static web page (all visitors would see the same content every time, which needs to be manually updated and does not contains interactive functions), BBS (Bulletin Board System), instant messaging or IRC (Internet Relay Chat) applications (e.g., MSN, Skype), videoconference, peer-to-peer applications, etc.   
Electronic-Business-enabled web sites or third party platforms, EDI (Electronic Data Interchange systems, Value-Added Network based or Internet-based), through which transaction data are electronically processed and automatically transferred between you and your suppliers/customers. 
ERP (Enterprise Resource Planning), MRP (Manufacturing Resource Planning)-II applications, in which various data concerning transactions, inventory, production, etc., are automatically stored and processed.
Extended ERP, VMI (Vendor Managed Inventory), JIT (just-in-time) systems, specialized SCM (supply chain management) systems, and other web-based interfaces utilizing XML (extensible markup language) to support B2B (Business to Business) and CRM (Customer Resources Management) applications, through which internal data (e.g., inventory, production schedule, etc.) of your business and your trading partners are automatically interchanged.  
 
*20. The average number of trading partners you usually deal with within one month:

1) Suppliers:

2) Customers (including distributors):

3) Suppliers’ suppliers:

4) Customers’ or distributors' customers:

 

*21. The number of full-time employees in your business:

0-5  6-50   51-100   101-300   301-500  more than 500  
 

*22. How long has your business been in this industry?

0-10 years    11-20 years   21-30 years   31-40 years  41-50 years  more than 50 years 
 

*23. Your business is a (check all that apply)  

manufacturer/producer/processor wholesaler/distributor  retailer/agent/dealer   service provider

         in the following industry (check all that apply):
   Aerospace Automobile   Apparel and accessories  Books, video/audio, and other publications
  Construction        Computer and peripheral equipments, accessories      Furniture
  Home appliances Office supplies Pharmaceuticals Machinery and equipments
  Others,  please specify:
 

*24..Your title in the company:

 

25. Comments (if you would like to receive the $ 50 coupon and the final report, please leave your email address below):